IT Technical Sales

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Course Overview

Our IT Technical Sales Apprenticeship (ITSA) benefits from the unique blend of technical and sale competency, using ITECs leading digital knowledge and training, and combining it with BMS Performance who have excellent experience in developing staff to drive sales revenue. This approach allows us to ensure you complete your training as a strong, talented candidates with confidence in both sales and the fundamentals of IT.

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Entry Requirements

All entry requirements are set by the employer for each vacancy. Typically employers will as for 5 GCSEs, including Maths and English or a relevant level 2 qualification.*

*You will have to take part in an initial assessment to determine your start point.

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What will I study?

• Basic IT skills to have informed conversations with customers
• Legislation that impacts the running of IT systems
• Operating system platforms, features, applications and tools
• How to measure customer satisfaction, CRM software and consumer-related legislation
• How to prioritise contacts and keep up-to-date databases.

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Modules

• The Fundamentals of IT (CompTIA ITF+)
• Business Processes
• Mobile and Operating Systems (OS)
• Customer Experience
• Database and Campaign Management

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Why study with us?

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Our success rate is over 96%

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We have provided quality IT training to the local community for over 35 years.

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Thousands of students have successfully achieved the skills and qualifications needed to progress with their career.

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Many of our employers have generations of apprentices with many working their way up to managers and directors!

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You can complete additional professional qualifications with us as we have academy status with Microsoft, CompTIA and many more.

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What could I do next?

Progress to full-time employment.

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An apprenticeship combines practical work experience and professional training, allowing students to achieve formal qualifications whilst being paid a wage.

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